Many buildings. One IT setup that holds together.
Property managers and real estate firms run networks, cameras, access systems and tenant data across several sites at once. NDVDL builds and maintains the technical side of that, from connecting individual properties to securing the management software behind them.
- A direct line to your engineer
- Operation including hardware replacement
- Planned and built for your business
What does a property management or real estate company need from its IT?
Property managers and real estate firms need IT that connects several buildings at once and keeps it secure: networks inside individual properties, remote access to building technology, video surveillance at entrances and in underground car parks, and management software linked to accounting and payments. Because this constantly involves personal data belonging to tenants and owners, clear access rights, orderly retention and a process for handling access requests all matter. NDVDL plans and maintains networks, camera systems, access solutions and the IT security behind them for property managers and real estate firms in Vienna, Lower Austria and Slovakia. That also includes taking over IT that has grown unmanaged over years when a building changes management company.
Where property management IT usually breaks down
Four patterns that keep showing up in property management and real estate operations.
Tenant and owner data with no clear access rights
Contact details, lease agreements and payment history often sit spread across several drives, email inboxes and the management software, with no clear line on who is allowed to see what. When a tenant or owner submits an access request, finding every piece of stored data becomes genuinely difficult.
Video surveillance installed without a clear basis
Cameras at entrances, in underground car parks or bin rooms often go up before anyone has worked out whose interests are affected and who is allowed to view the footage. That touches residents' privacy directly and is one of the most sensitive points in property management.
Remote access to building technology left wide open
Heating, ventilation, lifts and other building technology are increasingly maintained through remote access, often by several external firms at once. Left unchanged for years, these access points become nearly impossible to track.
Undocumented IT inherited at a change of management
When a property manager takes over buildings from a predecessor, the IT usually comes along unorganised: network configurations, credentials and property records are often known to one person only, or not findable at all. Property records themselves are often kept on unstructured drives rather than filed in an auditable way.
What NDVDL builds for property managers and real estate firms
Six building blocks that together carry the IT of a property management operation.
Network planning across multiple properties
NDVDL plans and builds networks that connect individual properties, management offices and sites cleanly to each other and to head office. Internet connections, cabling and WiFi coverage are laid out so that building technology and camera systems also run reliably.
Securing remote maintenance access
Remote access to building technology and smart-building systems is set up through firewalling and IT security so external technicians can only reach what they are responsible for. Access that is no longer needed gets identified and closed.
Video surveillance with clear boundaries
Camera systems for entrances, underground car parks and bin rooms are planned with residents' interests considered from the start, rather than mounting a camera wherever there happens to be space. NDVDL advises on technical options such as field of view, retention periods and access rights to footage, but this is not a substitute for legal advice.
Integrating access and intercom systems
Key-card or fob access, intercom systems and door openers are connected to the network and secured against unauthorised access. This includes linking them to existing management software where access logs are needed.
Data protection guidance for tenant and owner data
NDVDL helps put access rights, retention periods and processes for handling access requests around tenant and owner data into technical practice. That includes how management software, accounting and payment systems are connected to each other securely.
Ongoing IT support and documentation
Property records, network diagrams and credentials are filed in a structured, auditable way instead of scattered across individual drives. That also makes it easier to take over IT that has grown unmanaged when a building switches to a new provider.
Related services in detail
Typical projects in property management
Three shapes that projects with property managers and real estate firms usually take.
Taking over IT at a change of management company
A property manager takes over buildings whose networks, camera systems and access credentials have grown over years without documentation. NDVDL records the current state, documents the network and access points, and sorts out what matters for security.
Planning video surveillance for a residential building
A residential building wants cameras covering entrances, the underground car park and the bin room, without a clear picture of what is technically sensible and where residents' privacy sets the limit. NDVDL plans camera positions, fields of view and access rights to footage together with the management company.
Making management software centrally and securely accessible
A real estate firm with several sites wants its management software accessible centrally but securely across all properties, including remote access to building technology. NDVDL builds the network, firewall and access rights to match the existing software.
Talk through the IT for your property management or real estate business
NDVDL gets in touch to learn about your properties, systems and current IT setup.
Rather talk it through? Call us — you reach someone who knows the technology.
+43 800 007075Questions about IT in property management
Answers to questions that come up regularly in property management and real estate operations.
Further reading
Talk through the IT for your property management or real estate business
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